Privacy Policy

We process account details such as your name, email address, sign-in records, plan, credit balance, and billing status. We also process records needed to run the service, including uploaded file metadata, preflight reports, prep jobs, exports, downloads, and support messages.

Uploaded artwork may contain images, PDFs, vector files, filenames, dimensions, and other content you choose to provide. Please upload only material you are authorized to process.

We use this information to authenticate accounts, scan and prepare files, create reports and exports, deliver downloads, manage purchases and credits, prevent abuse, troubleshoot errors, improve reliability, and respond to support requests.

We may use aggregated or de-identified operational information to understand common file problems and improve the service. We do not publish identifiable customer artwork as a case study without permission.

We process uploaded files to provide the checks, preparation, storage, sharing, and download features you request. File availability and retention depend on the product or plan shown in your account or at purchase.

When a file is deleted or expires, product access is removed and stored data is handled through our deletion process. Limited records may be kept where needed for billing, security, dispute handling, or legal obligations. Keep your own copy of important production artwork.

Stripe processes payments. AI Print Ready Files stores transaction references, purchase status, invoices, plan details, and credit records needed to provide paid features, but does not store full payment card numbers.

The service uses providers that support hosting, databases, private file storage, monitoring, transactional email, payment processing, and authentication. These include Google Cloud, Postmark, Stripe, and Google sign-in when enabled. Providers receive information needed to perform their role and handle it under their own terms.

The site uses essential browser storage and cookies for sign-in, security, and core product functions. Analytics may be used when configured to understand traffic and product performance.

Browser and device settings may let you limit non-essential storage. Disabling essential storage can prevent account and file-workflow features from working.

We do not sell uploaded artwork. We may disclose information to service providers, when you direct us to share a file or proof, to investigate misuse, to protect users or the service, or when required by a valid legal request.

Token-based file, proof, and intake links are intended for the people who receive them. Avoid forwarding a private link to anyone who should not have access.

We use practical safeguards including authenticated access, protected downloads, rate limits, tenant-scoped records, and security checks in the upload workflow. No online service can guarantee absolute security.

You are responsible for protecting your password, account access, and private sharing links. Contact us promptly if you believe your account or a shared link has been compromised.

You may delete available files where the product provides that control, stop using the service, or ask us about access, correction, or deletion of account information. Some information may need to be retained for security, accounting, disputes, or legal obligations.

Privacy rights vary by location. We will review a verified request under the laws that apply to it.